Customer Experience

Two portals: one that turns visitors into bookings, and one that keeps existing clients self-sufficient.

What you get

Most of the work around an appointment happens before and after it. The public portal takes care of the first part and the client portal takes care of the rest, both inside the rules you set.

  • A polished public booking portal where clients choose a staff member, book and pay
  • Clients follow their remaining balance and pull up past invoices
  • Rescheduling and cancellation rules you set once and apply everywhere

How it works

A public portal worth linking to

Clients browse your services, choose the staff member they prefer, pick a slot from live availability and pay in the same flow. It carries your branding and works on a phone as well as it does on a desktop.

Accounts that handle the admin

Signed-in clients reschedule, cancel, follow their remaining credits and view invoices on their own. Each action follows your policy, so self-service stays within the limits you set.

Policies applied consistently

Set cancellation windows and change limits per service or across the board. The portal applies them the moment a client tries to move or cancel, so every client gets the same answer.

A clear record for both sides

Booking history, invoices and package balances sit in one place your clients can reach at any hour. When someone asks what was agreed, the answer is already in front of them.

See it against your own diary

Start a free trial and have your catalog, calendar and client portal running the same afternoon.