Home dashboard
Start each day knowing what needs your attention.
- Today's bookings, holds and waitlist offers
- Unpaid invoices, expiring packages and low stock
- Overdue clients and review activity
Reporting and analytics
Numbers with their formula next to them.
What you get
The dashboard shows what needs attention today. Reports show how the practice is doing, and every figure can show its formula and open the list of records behind it.
- Retention, rebooking, lifetime value and no-show rate
- Drill-down lists with CSV download
- Staff, site and pay period reports
- Package, membership and gift card liability
How it works
Location comparison
See which locations are busy and which have room to grow.
- Bookings and revenue per site
- Utilisation side by side
- Export to CSV
Published formulas
Retention, rebooking at checkout, lifetime value, no-show rate, utilisation, average ticket, new versus returning and package breakage, each defined in plain words.
- Numerator and denominator shown
- Exclusions spelled out
- Same definitions on the dashboard and in reports
Drill-down lists
Click a figure and see the records that make it up: the clients who did not return, the visits with no next booking, the no-shows.
- Filter by date range and location
- CSV download of any list
- Lifetime value and no-show rate on each client record
Staff and pay period reports
Service and product sales, tips, no-show fees and commission per person for any period.
- Presets for this and last fortnight and month
- Three CSVs for payroll
- Staff report and pay report always agree
What you still owe
Unredeemed packages, membership grants and gift card balances, shown separately, so you know what has been paid for but not yet delivered.
- Package utilisation and breakage
- Active members, past due and monthly recurring revenue
- Gift cards issued, claimed and spent
Explore more of Appointier
Client records
Every visit, note, form, message and payment on one record.
Calendar and scheduling
Staff, rooms, classes and repeat visits on one calendar.
Online booking
A booking page with your rules, your branding and your domain.
Payments and money
Invoices, cards, packages, memberships, gift cards and stock in one till.
Messaging
Confirmations, reminders and follow-ups that you word yourself.
Team and locations
Roles, pay rules and sites, managed from one account.
Your data
Export everything, connect anything, keep the keys.
See how it fits your practice
Set up your services and team and start taking bookings during your free trial.