Confirmations and reminders
Clients get confirmations and reminders without anyone on your team sending them.
- Confirmation on booking, by email or text
- Up to three reminders per booking
- Quiet hours for late-night messages
Messaging
Messages you word yourself, sent when you say.
What you get
Confirmations, reminders and follow-ups go out by email and text, from templates you can edit in 11 languages. Flows send the right message when something happens, and clients can reply.
- Editable templates in 11 languages
- Flows with 16 triggers, delays and audiences
- 500 texts a month included, replies understood
- Review requests after every visit
- Overdue clients found from their own visit rhythm
How it works
Editable templates
Every message has a subject and body you can change, per language and per location, with a live preview.
- Merge fields for the client, booking, package and links
- Reset to the default at any time
- 27 messages, from confirmation to gift card delivery
Flows
Pick a trigger, a delay, an audience and a template. Appointier sends it and keeps a log of what went out and what was skipped.
- 16 triggers: bookings, packages, memberships, forms, birthdays, inactivity
- Audience by new or returning, service and location
- Cooldowns, and marketing consent respected
Text messages
500 text segments a month on every plan, then 2 cents each or a hard stop, your choice. Clients reply to confirm, cancel or opt out.
- C confirms, NO cancels, STOP opts out
- One-off texts from the client record
- WhatsApp for clients who prefer it, through approved templates
Review requests
Three hours after a visit, ask for a Google review. Everyone is asked, whatever they thought, and no client is asked twice in 30 days.
- Google review link from your Place ID, or any URL
- A private feedback page with stars and a comment
- Sent, clicked and rating figures on the home page
Overdue clients
Appointier learns how often each client comes back for each service, and lists the ones who are late. Send them a booking link in one click.
- Interval learned from the client's own visits
- Book, send or dismiss from the list
- A package used up with nothing booked triggers a message too
Explore more of Appointier
Client records
Every visit, note, form, message and payment on one record.
Calendar and scheduling
Staff, rooms, classes and repeat visits on one calendar.
Online booking
A booking page with your rules, your branding and your domain.
Payments and money
Invoices, cards, packages, memberships, gift cards and stock in one till.
Reporting and analytics
Every figure names its formula and opens the list behind it.
Team and locations
Roles, pay rules and sites, managed from one account.
Your data
Export everything, connect anything, keep the keys.
See how it fits your practice
Set up your services and team and start taking bookings during your free trial.